We want to keep it real with you during the festive season. December is a wild ride for couriers and our delivery partners, with packages zipping all over the place.
While we typically aim for 1 to 2 weeks, it might be more like 2 to 3 weeks during this time. Things can get a bit crazy out there, but rest assured, we're here to help with any questions or concerns along the way. Sometimes, the delivery rollercoaster isn't in our hands, but we'll ride it together!
And here's a little heads up – much of our awesome team members in the warehouses are taking a well-deserved break from December 24th 2023 to January 2nd 2024, so they'll be on a skeleton crew during that time.
Thanks for your understanding as we all catch a breather and gear up for an amazing year ahead!